Terms and conditions

Who we are

Our website address is: https://chocol3d.com.

We are manufacturer of the extruders for chocolate 3d printing.
We sell worldwide using different logistic companies, according to customers preferences.
Also, we have different products with different processing time and cost. All main information about any product is on product’s page.
If you have any questions – please write to support on info@chocol3d.com, before making order.

Payment methods

Payment system that we use for accepting payments is WayForPay. More about company is on www.wayforpay.com

We don’t have money back warranty after making payment.
According to customs rules in some countries can be charged duty.
We provide warranty on our products, and we are ready to solve all the problems and disputes individually with each of our clients.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Manufacturer’s address:
Ukraine, Kharkiv 
Kharkivska region, 61000
ave. L’va Landau 155a

Private entrepreneur:
Chernyshov P.I.
VAT — 3375905034
Ukraine, city Svalyava
str. Tyrianutsi 31

Pavel Chernyshov
tel. +38 (099) 063 8 103

Site map:

– User manual
– Chocolate printing
– Wax printing
– For dealers

Important information:

– Shipping rules

We use cookies